About Us
Our Vision
The Empowerment Agency
Welcome
Welcome to The Empowerment Agency LLC, where social and behavioral health meet innovative solutions for enhanced productivity and well-being. Founded in 2013, our mission has always been to empower individuals, corporations and communities with the tools they need to thrive in today’s fast-paced world.
For over two decades, we have partnered with corporations, industry professionals, and diverse communities to deliver management consulting and tailored programs designed to optimize performance, enhance workplace well-being, and foster sustainable growth. Our approach integrates evidence-based behavioral health strategies with practical solutions to address challenges, seize opportunities, and drive meaningful change.
Our team of dedicated experts brings a wealth of knowledge and a passion for helping organizations achieve their goals while prioritizing the mental and emotional health of their workforce. By focusing on the intersection of human behavior and organizational dynamics, we’ve consistently delivered results that transform teams, cultures, and outcomes.
What We Stand For
Innovation: We leverage the latest research and tools to craft cutting-edge solutions that meet your unique needs.
Collaboration: Success is a team effort. We work closely with our clients to ensure our strategies align with their vision and goals.
Impact: We are committed to making a lasting difference, whether it’s enhancing individual well-being or elevating organizational performance.
Why Choose Us?
Since our inception, The Empowerment Agency has been at the forefront of social and behavioral health consulting. Our clients trust us to:
Provide expert guidance in management consulting and program development.
Tailor solutions that address their specific challenges.
Foster environments where individuals and teams can flourish.
Join us on a journey to create workplaces that are not only productive but also places where people thrive.
At The Empowerment Agency, your success is our mission.
Empowerment– (noun): verb (used with object
1. to give power or authority to; authorize, especially by legal or official means:
2. to enable or permit:
Mission:
Assisting individuals, corporations and communities in creating solutions to maximize their purpose, performance, and productivity.
Core Values:
Intentional *Purposeful * Integrity * Transformational * Innovation * Collaboration * Productivity
Our Story
Our Story: Our Purpose
The Empowerment Agency (TEA), LLC was founded in 2013 by Reinette Arnold, LCSW-QS, MAC, CFVIP. Her passion for clinical and consulting work came to fruition after she transitioned from working in the public health sector to establishing the clinical consulting firm. TEA has worked nationally and internationally, collaborating with corporations and professionals to provide solutions that enhance each client’s purpose, performance, and productivity.
Since inception The Empowerment Agency has served clients such as Coca Cola, Turner Broadcasting, Cox Enterprise, Dotdash Meredith, Google, and other entities.
In 2024, The Empowerment Agency, launched The Empowerment Hub a partnership with The Builder’s Table to provide a micro co-workspace for business professionals to scale their business and interact with a community of business professionals.
The Empowerment Agency believes in the spirit of philanthropy. We make an effort to engage in initiatives that focus on social injustices, economic mobility, and wellbeing for all individuals.
MEET OUR TEAM
Dedicated experts with a proven record of success.
President/CEO
Reinette Arnold, MSW, LCSW-QS, MAC, CFVIP, CACTS, NASM-CNC, WFS
The Empowerment Agency was founded by Reinette Arnold, LCSW-QS, MAC, CFVIP, CACTS, NASM-CNC, WFS in 2013. With over 15 years of expertise in clinical practice, consulting, and transformative leadership, Reinette has dedicated her career to empowering individuals, teams, and organizations to achieve meaningful growth and sustained well-being. The Empowerment Agency was founded on the idea that we can create innovative strategies and solutions to assist individuals and corporations in maximizing their purpose, performance, and productivity.
Reinette graduated from Georgia State University with a Bachelors of Psychology Degree and Minor in Sociology in 2005. She pursued graduate studies at the University of Georgia completing her Master of Social Work (MSW) in 2009. Currently Reinette is licensed in the state of Georgia and Florida as a Licensed Clinical Social Worker (LCSW) and maintains a Qualified Supervisor (QS) designation in the state of Florida, holds a national certification as a Master Addiction Counselor (MAC), is an approved Family Violence Intervention Program facilitator, a Certified Adult At-risks Crime Tactic Specialist, a Certified Nutrition Coach by the National Academy of Sports Medicine (NASM-CNC), and holds a Women’s Fitness Specialist designation. Reinette is also trained to provide critical incident and stress management (CISM) (also referred to as disruptive event management (DEM) services by the International Critical Incident Stress Foundation.
As a Licensed Clinical Social Worker - Qualified Supervisor, Reinette blends evidence-based therapeutic approaches with deep empathy and understanding, helping clients navigate life’s challenges with resilience and purpose. Her clinical expertise extends to working with diverse populations, addressing a wide range of mental health and wellness needs.
After continued practice and research of wellbeing among individuals, Reinette decided to advance her practice by studying to become a Certified Nutrition Coach and Women’s Fitness Specialist by the National Academy of Sport’s Medicine (NASM). This specialized training allows her to integrate the intersectionality and impact of nutrition and specific women’s health nuances that impact one’s pillars of health. This specialized training allows her to develop programming and workshops, that greater meet the holistic needs of individuals and workplaces seeking to improve one’s functionality, performance, and quality of life.
Reinette’s impact reaches far beyond the therapy room. As an international speaker and management consultant, she has guided organizations in creating healthier, more inclusive workplace cultures. Her dynamic presentations inspire actionable change, while her tailored consulting solutions empower leaders to address complex organizational challenges with clarity and confidence.
Throughout her career, Reinette has remained committed to fostering environments where people feel valued, heard, and equipped to thrive. Whether she’s supporting an individual client, leading a workshop, or consulting with a global team, her approach is rooted in authenticity, collaboration, and a steadfast belief in human potential.
Thank you for visiting our website. We invite you to explore how our expertise can support you or your organization on your journey to growth and success.
To review Reinette’s Curriculum Vita click here.
For current headshot, click here.
Meet the Team Members
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Coming Soon
Empowered Interns
Lillian Shipmon - Future MSW Candidate
"Walden 2019"
Melissa Cunningham - Future MSW Candidate
“Walden 2020”
CAREERS
Join The Empowerment AgencyBenefits
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LICENSED MENTAL HEALTH PROFESSIONALS (LMSW, LCSW, APC, LPC, LAMFT, LMFT)
Qualifications
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Coming Soon
Qualifications
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Qualifications
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Coming Soon
Qualifications
Frequently Asked Questions
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Management Consulting- we offer social and behavioral consulting and services to corporations and professionals based on their needs. Our team works with executive leaders, business owners, wellness departments, employee resource groups (ERG), human resource departments, , community development organizations, law enforcement, and other entities.
Clinical Therapy Services- we offer evidenced-based clinical services to individuals, families, and groups. These services are offered by licensed mental health professionals.
For more information on programs and services, please review our site and feel free to schedule a FREE 15-minute consult.
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Our fees for clinical and coaching services start at $175 per clinical hour (53 minutes). Our rates range based on the identified therapist or coach, licensing credential, certification, and their background/expertise. The specific rates are listed on the disclosure statements on The Individual page for Individual and Group Counseling.
All fees are due on the date of service prior to the session.
Cancellation Policy: If you are unable to keep your appointment, you must notify us at least 24 hours in advance. If advance notice is not received, you will be financially responsible for the full payment of the session you missed.
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Effectiveness of teletherapy (online therapy) depends on the individual’s preference and ability to connect and engage in the process virtually. Telehealth is convenient because it enables you to receive the same quality care as in an office, but in the comfort of your own home or anywhere, on your own time. With your busy schedule and demands of daily life, telehealth increases access to mental health treatment!
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We work by appointment only. Once you’ve decided to work with us, you may click on appointments and schedule with your identified therapist based on their availability in the scheduler. For assistance you may call us at 404-692-3955. Please give us 24-48 hours to return your call.
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We are “out of network” with all insurance plans. If you have verified that your plan has out of network mental health coverage and would still like to utilize your insurance to cover some of the cost of our services, we will gladly provide you with a superbill for services for you to submit to your insurance for reimbursement. When contacting your insurance company to determine your out of network coverage, ask the following questions:
What is my outpatient, out of network mental health coverage?
What is my deductible and how much have I met of my deductible this year?
What is the percentage I will be reimbursed?
What claim form should I use and where should I send it?
Please know that even if your insurance company offers out of network benefits, they may still deny your reimbursement and we are not liable for those charges that you have already incurred.
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Counseling is typically anxiety-provoking for many new clients, so it is not unusual to feel uncomfortable for the first few sessions. Once you start to form a relationship with your therapist and learn what to expect, the nerves will decrease. Congratulate yourself for having the courage to make the appointment, initiating change in your life!
You can prepare for your first session by completing the client history beforehand online, as well as a list of any questions you may have. We will spend the first minutes of the session going over paperwork and our informed consent so that you are aware of your rights as well as our office policies and procedures. Once that is out of the way, we will then work with you to fully understand your areas of concern and start to develop goals and a plan to meet those goals.
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The answer to these questions depends on several factors and varies from person to person. Your goals for therapy, the severity of the issues discussed, and your openness to actively participate in your treatment and complete homework assignments are all factors in the length of treatment. Your level of motivation and willingness to apply what is learned during sessions to your life also has a large influence on the number of sessions.
Our goal is help you meet your goals as quickly as possible; therefore, we will continually review our treatment goals collaboratively with you to assess your progress and to determine if treatment needs to be adjusted in any way.
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Therapists are professionals who have completed a counseling, social work or marriage and family program at a graduate level. Independently level-licensed therapists have worked on average three (3) years under direction and supervision, completing about the required number of clinical hours and supervision hours, to earn the credential of a LCSW, LPC, or LMFT. Each licensure body has their own credentialing requirements for professionals to complete for more information see the links below.
These individuals completed the states requirement determined by each program to become credentialed as the following:
Clinical Social Worker:
Licensed Master Social Worker (Associate)
Licensed Clinical Social Worker (Independently Licensed)
Licensed Professional Counselor
Licensed Associate Professional Counselor (LAPC)
Licensed Professional Counselor (LPC)
Accreditation of Counseling & Related Educational Programs (CACREP) and passed the National Counseling Exam (NCE).
Marriage and Family Therapist
Licensed Associate Marriage and Family Therapist
Licensed Marriage and Family Therapist
Continued education is required yearly to maintain licensure.
Life Coaches are professionals who support and guide individuals through personal or career challenges to meet an identified goal(s). Currently, there is not a licensing requirement for life coaching services. However, there are certification programs or continuing education training focused on teaching individuals the fundamental principles of how to effectively coach individuals from point A to point B.
Licensed mental health professionals who have studied coaching or completed training may offer coaching services. Life coaches may only practice therapy if they have completed the necessary requirements of completing graduate school, clinical hours, clinical supervision, and testing as identified by the specific licensing body.
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I invite you to call or email me anytime at reinette@empowered-consultants.com. To schedule your first session, click here. We look forward to connecting with you.